FAQ

Product

  • Is Hydrofy Shower Head safe for baby?

Yes, Hydrofy Shower Head is safe for adults, kids, babies, and pets. Ionic minerals bring benefits to its user.

  • When do I change the Ionic Mineral Balls?

To maximise its benefits, you can change anytime from 6 months to 1 year.

  • Besides kitchen tap, can Hydrofy Faucet Aerator be used with bathroom tap?

Yes, Hydrofy Faucet Aerator has a thread connection of 22mm and 24mm, which are common sizes for a majority of taps.

  • Is it difficult to install?

No, not at all. You can install Hydrofy Shower Head and Faucet Aerator easily, similar to plug and play products. You can write in if you are unsure and we’ll teach you how.

Shipping – Singapore

  • What are your shipping options?
  1. Free courier (minimum order $25)
  2. +$3.50 courier (if you can’t hit $25 – big items)
  3. +$2 SingPost Poly M (if you can’t hit $25 – small items)
  • How long does delivery take?

After we shipped, you should receive your package within 2 working days for courier / 5 working days for SingPost Poly M.

Warranty

  • Is there a warranty?

While most online sellers don’t provide a warranty, we do. The warranty covers goods defect and subjects to assessment approval. The warranty is valid for 30 days from the day your package is delivered.

Payment

  • What are the payments mode available?

We accept credit cards from MasterCard, Visa, and American Express.